Contact information
Questions about a chew, an order, or your pup's next favourite treat? Write to us — a real human (and their dog) replies. We aim to respond within 1–2 business days.
How to reach us
- Email: questions@foodiepaws.com — the fastest route, and the one we watch most closely.
- Phone: +1 (352) 234-6762.
- Mail: Foodiepaws — a Revnaq LLC brand, 810 NW 25th Ave, Suite 100, Ocala, FL 34475, United States.
Writing about an order
Include your order number and, if something arrived damaged or wrong, a photo. That one line saves a round trip and usually gets your problem solved in the first reply.
Where to send what
- Returns and refunds — you can request a return yourself from your account, or email us. See the Return and refund policy.
- Subscriptions — change, skip, or cancel from the link in your subscription email, or ask us. See the Purchase options cancellation policy.
- Shipping and tracking — see the Shipping policy, then write to us if it doesn't answer it.
- Privacy requests — use the subject line "Privacy request". See the Privacy policy.
- Copyright complaints — use the subject line "DMCA notice". See our Copyright Notice.
Business details
Foodiepaws is a brand of Revnaq LLC, a Florida limited liability company. Orders ship from our fulfillment facility in Florida. Foodiepaws ships within the United States.