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Foodiepaws — Dog Chews & Treats
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Terms of service

Effective date: September 11, 2026

These terms are the agreement between you and us when you use foodiepaws.com or buy from it. We've kept them as plain as terms can reasonably be. Please read them — especially the sections on your dog's safety and on our liability.

"Foodiepaws", "we", "us", and "our" mean Revnaq LLC, a Florida limited liability company trading as Foodiepaws. "You" means you, the person using the site or placing an order.

Accepting these terms

By browsing the site, creating an account, or placing an order, you accept these terms and the policies linked from them: our Privacy policy, Return and refund policy, Shipping policy, Purchase options cancellation policy, and Copyright Notice. If you don't agree with them, please don't use the site.

Who can buy

You must be at least 18 years old, or the age of majority where you live, and able to enter a binding contract. You may only buy for personal, household use, or for your own business's own use — not for resale — unless we've agreed otherwise in writing.

Your account

If you create an account, keep your password to yourself and tell us promptly if you think someone else has it. You're responsible for what happens under your account. We can suspend or close an account that's being used fraudulently or in breach of these terms.

Products, descriptions, and prices

We describe our products as accurately as we can, but photographs, weights, and sizes are approximate — these are natural products and no two chews are identical. Colors can differ from screen to screen.

Prices are in US dollars and can change at any time before you order. Despite our best efforts, a product or price may occasionally be listed incorrectly. If an item's correct price is different from the price shown, we may cancel the order and refund you in full rather than supply at the wrong price — we'll always contact you first.

Product availability can change, and we may limit quantities per person or per order.

Orders

Your order is an offer to buy. Our order-confirmation email confirms we received it, not that we accepted it. The contract forms when we ship. We may refuse or cancel an order — for example if the item is out of stock, if the price was wrong, if we suspect fraud, or if we can't ship to your address — and we'll refund any charge in full.

Payment

Payment is taken at checkout through our payment processors. We don't see or store your full card number. By providing a payment method you confirm you're authorized to use it. If you choose Subscribe & Save, you're also authorizing recurring charges as set out in the Purchase options cancellation policy.

Shipping, risk, and returns

Shipping costs and timings are in the Shipping policy. Ownership and risk of loss pass to you on delivery. Returns and refunds are governed by the Return and refund policy.

FP Rewards

FP Rewards is our free loyalty program for Foodiepaws customers. Rewards are linked to your Foodiepaws account; use the same account when you shop, manage your rewards, and apply store credit at checkout. FP Points ("FP") must be converted before they can be used as store credit.

  • Value and conversion. 1 FP converts to $0.10 of Foodiepaws store credit. You can convert from 10 FP ($1), in whole-dollar amounts: 10 FP, 20 FP, 30 FP, and so on, up to your available balance. Any remaining FP stays in your account. FP and reward store credit are non-transferable and cannot be exchanged for cash.
  • Purchase rewards. Eligible paid orders earn 5% back in FP on the amount actually charged after discounts, including shipping and tax, and excluding amounts paid with gift cards or store credit. Each order's reward rounds down to whole FP. For example, an eligible $60 charge earns 30 FP, which can be converted to $3 of store credit. Orders without a linked customer account cannot be credited to an FP account.
  • Referrals. Share your personal referral link with a new customer before their first paid order. When their first qualifying paid order is recorded with your referral, you receive 50 FP and one game play, and your friend receives 50 FP. Self-referrals, including creating another account for yourself, do not qualify. A customer can be attributed to only one referrer. If at least half of the qualifying order's merchandise value is refunded within 30 days after the referral reward is issued, both customers' referral points are reversed.
  • Your dog's birthday. The birthday reward is 100 FP once per birthday year. Save your dog's birthday before the birthday itself and complete a paid order to qualify. Setting the date on or after that birthday does not qualify for that occurrence. The birthday date is locked for 365 days after it is set or changed.
  • Game plays. Each eligible paid order earns one Farm Stand Fetch play, and a new rewards account receives one welcome play. Referral plays are described above. Unused plays expire 90 days after they are issued. Sign in to use a play; the demo on the Rewards page awards no points.
  • Game points and eligibility. A play contains three throws and can earn up to 27 FP, depending on your result. Game points, including pending game points, are capped at 1,040 FP per account over a rolling 365-day period, so an award may be reduced when you reach that limit. To receive game points in your FP balance, you must have a qualifying paid order within the previous 180 days. Otherwise, the points wait for a qualifying paid order for up to 90 days after the play; after that window they cannot be credited.
  • Refunds and reversals. Purchase points are reversed in proportion to refunded merchandise value, counting partial refunds together, up to the points that order earned. A fully refunded order also loses its associated play and any game points earned from that play, and no longer counts toward prior-order or recent-order eligibility. Referral reversals follow the rule above. A reversal can leave a negative FP balance; later FP earnings offset that balance.
  • Using store credit. Convert FP in your rewards account, then sign in at checkout to apply the resulting store credit. Store credit can be used with discount codes and does not reduce the order subtotal used to determine free-shipping eligibility. The discount code's own conditions still apply.
  • Expiry. Your unconverted FP balance expires 12 months after your last positive FP award. Spending or converting points does not restart that period. We send an expiry notice about 30 days beforehand. Converted store credit expires 12 months after conversion, separately from your FP balance. Unused plays have the 90-day expiry described above.
  • Program changes. We may change earning rules or rewards, pause earning or conversion, or end the program, with notice on the site or by email. The Rewards page shows the current program details and whether earning and conversion are available.

Reviews and anything else you post

We love honest reviews, including critical ones. When you post a review, photo, or other content on our site, you keep ownership of it and you give us a non-exclusive, worldwide, royalty-free license to display, reproduce, and use it in connection with our business, including in marketing.

You promise that what you post is yours to post, is your genuine experience, and isn't unlawful, misleading, defamatory, hateful, or an infringement of anyone's rights. We do not shorten or otherwise edit customer review text, and we do not suppress reviews because they are negative. We may remove content that is unlawful, infringes another person's rights, exposes someone else's private information, impersonates another person, or is spam or abuse. Copyright complaints go through the process in our Copyright Notice.

Acceptable use

Please don't scrape the site, probe it for vulnerabilities, interfere with its operation, resell our content, impersonate anyone, or use the site for anything unlawful.

Your dog's safety — please read

Our products are treats and chews for dogs only. They are not food for humans, and they are not a complete diet or a substitute for veterinary care.

  • Always supervise your dog while they chew. Any chew can present a choking or obstruction hazard, particularly when it gets small enough to swallow — take it away at that point.
  • Choose a size and hardness appropriate for your dog, and provide fresh drinking water.
  • Introduce any new treat gradually. Dogs, like people, can have sensitivities.
  • If your dog has a health condition, is pregnant, is a young puppy, or is on a prescribed diet, ask your veterinarian before offering a new chew.
  • Stop use and contact your veterinarian if your dog shows any sign of distress, choking, or illness.

Nothing on this site is veterinary advice, and statements about our products have not been evaluated by the United States Food and Drug Administration.

Relationship with Shopify

Foodiepaws is powered by Shopify, which enables us to provide this store and website to you. However, any sales and purchases you make here are made directly with Foodiepaws. By using this site, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Foodiepaws, including any injury, damage, or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Foodiepaws.

Disclaimers

The site and its content are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties that aren't expressly stated here, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the site will be uninterrupted or error-free. Some jurisdictions don't allow certain disclaimers, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by law, neither Revnaq LLC nor its owners, employees, or suppliers are liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising from your use of the site or our products. Our total liability for any claim relating to an order is limited to the amount you paid for that order.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including for death or personal injury caused by our negligence, or for fraud.

Indemnity

You agree to indemnify Revnaq LLC against claims, losses, and reasonable legal costs arising from your breach of these terms, your misuse of the site, or content you post.

Governing law and where disputes are heard

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Florida, and you and we consent to the jurisdiction of those courts. If you're a consumer, this doesn't deprive you of the protection of mandatory consumer laws where you live.

Odds and ends

If any part of these terms is held unenforceable, the rest stays in force. Our not enforcing a term on one occasion doesn't waive it. These terms, with the policies they link to, are the whole agreement between us about the site and your orders. You may not transfer your rights under them; we may transfer ours to a successor of our business.

Changes

We may update these terms. The effective date at the top always tells you which version is current, and the version in force when you place an order is the one that governs it.

Questions

Foodiepaws — a brand of Revnaq LLC, 810 NW 25th Ave, Suite 100, Ocala, FL 34475, United States. Phone: +1 (352) 234-6762. Email: questions@foodiepaws.com. A real human (and their dog) replies, usually within 1–2 business days.