Contact Foodiepaws
Questions about a chew, an order, or your pup's next favourite treat? Our AI assistant can help with product, shipping and order questions through the chat on this site or by email. You can ask for our support team at any time; the team aims to reply within 1–2 business days.
How to reach us
- Email: questions@foodiepaws.com — the fastest route, and the one we watch most closely.
- Phone: +1 (352) 234-6762
- Mail: Foodiepaws — a Revnaq LLC brand, 810 NW 25th Ave, Suite 100, Ocala, FL 34475, United States
Writing about an order
Include your order number and, if something arrived damaged or wrong, a photo. That one line saves a round trip and usually gets your problem solved in the first reply.
Where to send what
- Returns and refunds — request a return yourself from your account, or email us. See the Refund Policy.
- Subscriptions — change, skip, or cancel from the link in your subscription email, or ask us. See the Subscription & Cancellation Policy.
- Shipping and tracking — see the Shipping Policy, then write to us if it doesn't answer it.
- Testing, sourcing or a specific batch — see Testing & Quality. Certificates of analysis are available on request.
- Privacy requests — use the subject line “Privacy request”. See the Privacy Policy.
- Copyright complaints — use the subject line “DMCA notice”. See our Copyright Notice.
Business details
Foodiepaws is a brand of Revnaq LLC, a Florida limited liability company. Revnaq LLC also operates Dogginstix, our wholesale arm supplying pet retailers — same company, same chews, different channel.
Our chews are produced to our own specification at our food-grade facility in Azerbaijan, imported to the United States, and shipped to customers from our fulfillment facility in Ocala, Florida. Foodiepaws ships within the United States.
- Legal entity: Revnaq LLC
- Address: 810 NW 25th Ave, Suite 100, Ocala, FL 34475, United States
- Country of origin: Azerbaijan
- Email: questions@foodiepaws.com
- Phone: +1 (352) 234-6762
This page is our contact information of record. The same details are published as our formal Contact Information policy.